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Consumer protection, Enhanced Consumer Awareness, The Role of the Banking Ombudsman in Consumer Protection, Current Contributions, Challenges and Limitations, Recommendations for Enhancing Effectiveness

Enhancing Consumer Protection through the Banking Ombudsman Scheme: Current Contributions and Future Directions

Mar 02,2024

The Banking Ombudsman Scheme, established by the Reserve Bank of India (RBI), is a critical mechanism for resolving customer complaints against banks. This paper aims to delve into how the scheme cont...