Regulating the microfinance sector has never been simple. Unlike banks or large NBFCs, MFIs operate in fragmented, high-touch, and socially sensitive markets—serving borrowers with low financial literacy and minimal credit history. The RBI has often struggled to strike a balance between consumer protection and enabling innovation in this dynamic sector.
Recent years have seen a shift toward principles-based regulation, including lifting interest rate caps and letting lenders decide borrower-level assessments. While this empowers MFIs, it also raises the risk of irresponsible lending and market saturation, especially in underserved geographies where multiple institutions chase the same borrower base.
Over-regulation could stifle the mission of financial inclusion, but a complete reliance on self-regulation risks weakening accountability. Some MFIs still fall short on ethical practices, client communication, and grievance redressal. Without strong internal controls and third-party audits, self-regulation alone may not prevent future crises.
The ideal path lies in a hybrid model—clear, tailored guidelines from the regulator, supported by robust industry-level self-regulation through SROs like MFIN. It’s not about more rules, but smarter, enforceable ones. For India’s microfinance sector to grow responsibly, it must be both empowered and answerable—to the regulator, to its mission, and most importantly, to the borrower.